How to Train Hotel Employees
Nikol Moen Nikol Moen

How to Train Hotel Employees

Discover the secrets to training hotel employees who deliver unforgettable guest experiences. This guide covers everything from setting clear training goals to building essential skills in communication, safety, and hospitality etiquette for a well-rounded, confident team.

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8 Reasons to Ditch Your Training Manual (And Go Digital Instead)
Breanna Glover-VanRensselaer Breanna Glover-VanRensselaer

8 Reasons to Ditch Your Training Manual (And Go Digital Instead)

Your training manual. It’s your holy grail, the gold standard for training new hires to your brand standards. But if you’re still using an old-school, paper training manual, you risk running into a situation like this: a new hire just showed up for their shift, you don’t have any training manuals printed, and the printer is jammed… again. Luckily, there’s a better way to train.

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Tips for Hiring and Training Gen Z Restaurant Staff
Nikol Moen Nikol Moen

Tips for Hiring and Training Gen Z Restaurant Staff

As more Gen Zers begin to — or continue to — work in restaurants, managers and leaders need to know how best hire and train this cohort of employees to keep them engaged, motivated, and performing their best day-in and day-out.

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How to Standardize Daily Operations at Every Restaurant Location
Nikol Moen Nikol Moen

How to Standardize Daily Operations at Every Restaurant Location

Picture this: you walk into your favorite restaurant chain, craving that mouthwatering dish you've been dreaming about all day. But as soon as you walk in, you notice that something doesn’t feel quite right. The service is sluggish, the dish tastes different, and you can't help but feel a tad disappointed.

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Top 5 Restaurant Operations Trends You'll See in 2024
Ty Shehadi Ty Shehadi

Top 5 Restaurant Operations Trends You'll See in 2024

The restaurant industry in 2024 is evolving rapidly, with new technologies and strategies emerging to meet changing demands. At ExpandShare, we're watching these trends closely, understanding that staying ahead means more than just keeping pace — it's about setting the table for the future.

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ExpandShare Partners With People Management Software Provider, Push Operations

ExpandShare Partners With People Management Software Provider, Push Operations

Big news for restaurant owners! We're excited to announce that ExpandShare is now working hand-in-hand with Push Operations. What does this mean for you? We're bringing together two great solutions in restaurant workforce management. This partnership is all about making your life easier: from hiring and paying your awesome team to making sure they're performing top-notch in their roles.

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Every Shift, Every Time: Ensure a Positive Guest Experience Amidst Labor Challenges

Every Shift, Every Time: Ensure a Positive Guest Experience Amidst Labor Challenges

In the face of rising restaurant turnover and understaffing issues, providing a top-tier dining experience remains an essential ingredient to keeping your restaurant thriving. Join our upcoming webinar with Push Operations ExpandShare SVP Ty Shehadi unveils the secrets to maintaining exceptional service, regardless of workforce challenges.

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Nurturing New-to-Restaurant Hires: Bridging the Post-Pandemic Workforce Gap
Restaurant Training, Employee Retention Margaret Ullmo Restaurant Training, Employee Retention Margaret Ullmo

Nurturing New-to-Restaurant Hires: Bridging the Post-Pandemic Workforce Gap

Let’s face it - the hiring pool for restaurants isn’t full of as many experienced people as it used to be. New hire training isn’t just an introduction to your restaurant - but working in a restaurant altogether. In this post, we’ll explore where to focus your training to nurture these newcomers to the industry.

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The High Value of Feedback in Your Restaurant

The High Value of Feedback in Your Restaurant

Have you ever considered the importance of open and honest communication in your restaurant? Sure, you're always eager to know what your customers think about your food, service, and atmosphere. But what about your staff? In this blog post, we’ll explore learn how use employee feedback to create a workplace where everyone feels valued.

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