How to Train Hotel Employees
Discover the secrets to training hotel employees who deliver unforgettable guest experiences. This guide covers everything from setting clear training goals to building essential skills in communication, safety, and hospitality etiquette for a well-rounded, confident team.
8 Reasons to Ditch Your Training Manual (And Go Digital Instead)
Your training manual. It’s your holy grail, the gold standard for training new hires to your brand standards. But if you’re still using an old-school, paper training manual, you risk running into a situation like this: a new hire just showed up for their shift, you don’t have any training manuals printed, and the printer is jammed… again. Luckily, there’s a better way to train.
Tips for Hiring and Training Gen Z Restaurant Staff
As more Gen Zers begin to — or continue to — work in restaurants, managers and leaders need to know how best hire and train this cohort of employees to keep them engaged, motivated, and performing their best day-in and day-out.
Restaurant365 Acquires ExpandShare to Enhance Employee Training, Operations, & Guest Experiences
Restaurant365, the leading all-in-one restaurant enterprise management platform, today finalized the acquisition of ExpandShare, a proprietary learning management system specifically built for restaurants to deliver and track engaging, impactful training content quickly and easily across platforms.
Best Practices for Communicating With Staff Before, After, and Mid-Shift
Discover tactics to use during shift meetings to foster collaboration and appreciation among your team. From scheduling apps to accommodating non-native English speakers, learn how to streamline operations and boost morale.
How to Standardize Daily Operations at Every Restaurant Location
Picture this: you walk into your favorite restaurant chain, craving that mouthwatering dish you've been dreaming about all day. But as soon as you walk in, you notice that something doesn’t feel quite right. The service is sluggish, the dish tastes different, and you can't help but feel a tad disappointed.
Top 5 Restaurant Operations Trends You'll See in 2024
The restaurant industry in 2024 is evolving rapidly, with new technologies and strategies emerging to meet changing demands. At ExpandShare, we're watching these trends closely, understanding that staying ahead means more than just keeping pace — it's about setting the table for the future.
ExpandShare Partners With Online Food Ordering Platform, ChowNow
We're thrilled to announce that ExpandShare is now partnering with ChowNow. Learn more about how ChowNow and ExpandShare are teaming up to help restaurant operators do more with less by streamlining their operations.
ExpandShare Partners With People Management Software Provider, Push Operations
Big news for restaurant owners! We're excited to announce that ExpandShare is now working hand-in-hand with Push Operations. What does this mean for you? We're bringing together two great solutions in restaurant workforce management. This partnership is all about making your life easier: from hiring and paying your awesome team to making sure they're performing top-notch in their roles.
Every Shift, Every Time: Ensure a Positive Guest Experience Amidst Labor Challenges
In the face of rising restaurant turnover and understaffing issues, providing a top-tier dining experience remains an essential ingredient to keeping your restaurant thriving. Join our upcoming webinar with Push Operations ExpandShare SVP Ty Shehadi unveils the secrets to maintaining exceptional service, regardless of workforce challenges.
Nurturing New-to-Restaurant Hires: Bridging the Post-Pandemic Workforce Gap
Let’s face it - the hiring pool for restaurants isn’t full of as many experienced people as it used to be. New hire training isn’t just an introduction to your restaurant - but working in a restaurant altogether. In this post, we’ll explore where to focus your training to nurture these newcomers to the industry.
Increasing Staff Retention: The Power of Culture
Is your culture helping or hurting your staff retention? In this blog post, we'll review 9 key elements of a strong and supportive culture that makes employees want to stay.
5 Ways to Make Menu Training Fun
Are your new hires struggling with menu training? We know that getting to grips with a new menu can be daunting but it's crucial for the success of your restaurant. That's why we've put together 5 fun exercises that are sure to make learning stick and inject some team building fun into those first few days on the job!
The High Value of Feedback in Your Restaurant
Have you ever considered the importance of open and honest communication in your restaurant? Sure, you're always eager to know what your customers think about your food, service, and atmosphere. But what about your staff? In this blog post, we’ll explore learn how use employee feedback to create a workplace where everyone feels valued.
Revamp Restaurant Training: Blended Learning Boosts Performance
Looking to improve your restaurant's performance? Let’s explore how combining online and in-person training can help you lead more effectively, ensure excellent service, and measure performance like a pro. Learn how to whip up a skilled, customer-focused staff with the right tools and support.
4 Tips to Deliver Better New Hire Training
Explore these 4 tips when planning your training to get your new hires set up for success in their new role as they join your restaurant team.
Unlock the Secrets to Rocking the National Restaurant Show: A Must-Read Guide for Owners & Operators
If you're a restaurant owner or operator heading to the show this year, we’ve put together planning guide for you soak up as much knowledge, inspiration, and innovation as you can during this incredible event.
Optimize Your Restaurant: The Shift from Paper to Digital Checklists
Are you still managing your restaurant with paper checklists, clipboards, and training binders? Discover why digital and mobile solutions are the future present of efficient, trackable restaurant operations.
[VIDEO] Food for Thought: Designing an Effective Restaurant Training Program
A great restaurant training program can lead to reduced turnover, increased productivity, and higher job satisfaction for employees. In this video, we'll explore the keys to planning an effective and well executed employee training program for the restaurant industry.
Cooking Up Success: How to Train and Retain Top Talent in the Restaurant Industry
How do you attract, train, and retain top talent in the highly competitive restaurant industry?
Well, grab your chef's hat and apron, because we're about to cook up some answers for you.