Privacy Policy

Expand, LLC Privacy Policy - Last Revised and Updated as of May 2023

This Privacy Policy (“Policy”) describes the privacy practices and procedures used by Expand, LLC (“Expand”) when you interact with Expand’s website of https://www.expandshare.com/ and Expand’s service and technology (the “Services”).

Expand has created this Policy to demonstrate Expand’s commitment to the privacy of Expand’s visitors and customers.

Expand is committed to respecting your privacy and recognizing your need for appropriate protection and management of information you share with Expand.

The purpose of this Policy is to inform you when you visit or use the Services how Expand uses such information, and the choices you have regarding Expand’s use of, and your ability to review and correct, your information.

By visiting or otherwise using the Services, you agree to this Policy. If you do not agree with the terms of the Policy, immediately cease using the Services. This Policy is subject to change from time to time, without notice. Your continued use of the Services after changes or updates have been made is deemed to be acceptance of said changes or updates. Expand encourages you to periodically review this Policy.

Generally

In general, you may use certain features of the Services (such as just the website) without telling Expand who you are or revealing any personal information about yourself. Expand may track the Internet domain address from which people visit the Services and analyze this data for trends and statistics, but individual users will remain anonymous unless they voluntarily tell us who they are. Additionally, Expand will not use data submitted by you via Expand’s application programing interface to train or improve any Expand artificial intelligence models. 

Information Collected

The Services collects and stores the following information:

A. Information that helps to identify you and or your/company when you submit such information to the Services. This may include:

·       Your name

·       Your company

·       Your company size

·       Your market type (e.g. business, educational, home use)

·       Your country

·       Your job title

·       Your email

·       Your phone number

·       The number of licenses you may need and the number of users you may have

·       Your operating system that will be used in conjunction with Expand services

·       Any other details you may wish to provide

·       Billing information

Expand also maintains a record of your online purchases. Whether or not you choose to provide the above information Expand requests is entirely up to you. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers, and content on the Services.

B. Information that may be automatically collected that relates to your usage of the Services. This may include:

·       Your browser type

·       Your language and time zone

·       Content and data viewed on the Services

·       Access times related to the Services (e.g. what time and for how long you accessed the Services)

·       IP addresses

·       The page you visited before navigating to the Services

·       Information about the device or equipment you use to access the Services (e.g. hardware, operating system, and version)

When Information is Collected

The Services collect information when:

·        You directly provide it to the Services

·        Automatically, as you use and interact with the Services

·        When you interact with social media accounts related to the Services and Expand; this Policy does not apply to the owners of such social media platforms. Please reference a social media company’s own privacy policy for information regarding its privacy policy

Use of Information

Expand uses information about you for various purposes, including:

·        Providing the Services and products offered by Expand, from time to time

·        For marketing and advertising purposes

·        Monitoring and analyzing trends, usage, and activities in connection with the Services

·        Responding to your comments, questions, and requests and providing customer service

·        Providing, maintaining and improving the Services, providing services you request, process transactions, and to send you related information, including confirmations and invoices

·        Communicating with you about Expand-related news, information, and updates (if you so choose to receive such news, information, and updates)

·        Personalizing and improving the Services

·        To carry out Expand’s obligations and enforcing Expand’s rights arising from any contracts entered into between you and Expand

·        To comply with legal requirements

Types of Technology Used to Automatically Collect Data

The Services may use various technologies to automatically collect information, including:

·       Cookies are small data files stored on your hard drive or in your device memory that help Expand to improve the Services and your experience, assess which areas and features of the Services are popular, and count visits. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Services. Unless you have adjusted your browser setting so that it will refuse cookies, the Services may issue cookies when you access the Services.

·       Web beacons (also known as tracking pixels, clear gifs, and pixel tags) are electronic images that may be used in the Services or emails to track visits, understand usage and campaign effectiveness, and produces other statistics.

·       Certain features of the Services may use local stored objects to collect and store information about your preferences and use of the Services.

Sharing Information

Expand will share your information with Expand’s partners and with third-party independent contractors for purposes of: (1) performing functions on behalf of Expand, such as processing credit card transactions; (2) providing you with product offers via e-mail or postal mail; and (3) tracking information generated through the Services. Expand’s partners and third-party independent contractors are obligated contractually not to use or share your personal information for unauthorized purposes. Users of the Services are not third-party beneficiaries of those contracts.

Expand also may disclose your information to comply with a court order, subpoena, search warrant, or other legal process; to comply with legal, regulatory, or administrative requirements of any governmental authorities; to protect and defend Expand, its subsidiaries and affiliates, and their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim, or dispute; to enforce the terms of other agreements with Expand; to prevent imminent physical harm; to collect unpaid balances; and in the event that Expands determines that your actions on the Services violate any laws, Expand agreements with your, or any of our usage guidelines for specific products or services.

Expand reserves the right to transfer your personal information to a third party in the event of a transfer of all or a portion of Expand’s assets or business, provided that the third party agrees to adhere to the terms of this Policy.

In addition, the people that you provide access to your will see and have available the content that you have posted.

Security

The Services have security measures in place to help protect against the loss, misuse, and alteration of the data under our control. All credit card information uses Transport Layer Security/Secure Socket Layer encryption technology and is Secure Electronic Transaction (SET) compliant. Expand also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Services in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Expand provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.

Despite Expand’s efforts and due to the nature of the Internet, Expand cannot guarantee the security of your information. Expand strongly encourages you to use the Services with secure browsers, servers, and devices. Expand expressly disclaims any definitive promise as to any level of security with the Services.

How Long Information is Stored

Expand will store your information for as long as is required:

·       To make the Services available to you

·       For Expand to comply with its legal obligations or assert or defend against legal claims

·       Until you revoke your consent granted in this Policy

Data Protection Rights

You have the right to access the personal information Expand holds about you. You may access your personal information that Expand holds by contacting the data controller listed below. You have the right to correct, amend, or delete that information, except where doing so would be a violation of any law or would impair the rights of Expand (including responding to legal claims or actions). You are entitled to revoke your consent to use of your data in the future, in whole or in part. Should you desire this, Expand will delete or block your relevant data; however, doing so may result in your inability to use the Services in whole or in part. To protect your privacy and security, Expand may also take reasonable steps to verify your identity before making corrections to or deleting your information.

Opt Out of Promotional Communications

You may opt out of receiving promotional emails from Expand by following the instructions in those emails or by contacting the data controller listed below. If you opt out, Expand may still send you non-promotional communications, such as those about the Services you have tried or purchased.

Data Controller

If you have any questions about this Policy or if you would like to request access to the personal data that Expand may maintain about you, please contact the data controller as follows:

Expand, LLC

Attention: Data Controller

3600 Embassy Parkway, Suite 120

Akron, Ohio 44333

Third-Party Hosting

Expand contracts with a third party to maintain and host certain aspects of the Services, such as the website. Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third-party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.

Links to Other Materials 

The Services may contain links to other sites. These links are an accommodation to the respective third-party site owners and for your convenience. Sites linked to and from the Services are not necessarily under the control of Expand, and Expand shall have no responsibility or liability whatsoever for the content or privacy practices of any linked sites, or any link or linking program at any time. 

Children’s Privacy

Expand does not sell products or services for purchase by children under the age of eighteen (18). Expand only offers products and services for purchase by adults. Expand does not knowingly collect personal information from children under eighteen (18). No one under age eighteen (18) may provide any personal information to the Services, including to register or make any purchase. If you are under the age of eighteen (18), you may only use or access the Services with the involvement of a parent, guardian, or school system. If you are a parent who believes Expand may have any information from or about a child under eighteen (18), please contact support@expandshare.com.

Effective Date and Changes

This Policy is effective as of May 2023. Expand reserves the right to modify the terms of this Policy at any time and in its sole discretion, by posting a change notice on this page. YOUR CONTINUED USE OF THE SERVICES FOLLOWING EXPAND’S POSTING OF A CHANGE NOTICE WILL CONSTITUTE BINDING ACCEPTANCE OF THOSE CHANGES.